{"id":5436,"date":"2026-04-08T14:50:56","date_gmt":"2026-04-08T06:50:56","guid":{"rendered":"https:\/\/www.bridgeworks.com.hk\/?page_id=5436"},"modified":"2026-04-09T05:12:35","modified_gmt":"2026-04-08T21:12:35","slug":"service_information","status":"publish","type":"page","link":"https:\/\/www.bridgeworks.com.hk\/en\/service_information\/","title":{"rendered":"Service Information"},"content":{"rendered":"\n<p>This page provides information on how our services work and answers to frequently asked questions. It is intended as a reference when considering the use of our services.<\/p>\n\n\n\n<p>For more detailed enquiries or consultations, please use the contact form at the bottom of each page. We will review the situation and suggest an appropriate way forward based on the nature of the enquiry.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<style>\n:root{\n  --svc-text:#2a2a2a;\n  --svc-muted:#667085;\n  --svc-navy:#1a2a6c;\n  --svc-blue:#dde8f8;\n  --svc-blue-mid:#5577bb;\n  --svc-mint:#dff1ed;\n  --svc-mint-dark:#1f5a50;\n  --svc-mint-mid:#3d8d80;\n  --svc-amber:#f7e8d8;\n  --svc-amber-dark:#7a4a20;\n  --svc-amber-mid:#c17d38;\n  --svc-shadow:0 2px 12px rgba(26,42,108,.10);\n  --svc-font-ja:\"\u30d2\u30e9\u30ae\u30ce\u89d2\u30b4 ProN\",\"Hiragino Kaku Gothic ProN\",Meiryo,sans-serif;\n}\n.svcsec-block{\n  font-family:var(--svc-font-ja);\n  color:var(--svc-text);\n}\n.svcsec-title{\n  margin:0 0 8px;\n  color:var(--svc-navy);\n  font-size:22px;\n  line-height:1.4;\n}\n.svcsec-desc{\n  margin:0 0 16px;\n  font-size:15px;\n  line-height:1.8;\n  color:var(--svc-muted);\n}\n.svcsec-grid{\n  display:grid;\n  grid-template-columns:repeat(3,1fr);\n  gap:18px;\n}\n.svcsec-card{\n  border-radius:14px;\n  overflow:hidden;\n  text-decoration:none !important;\n  color:inherit;\n  display:flex;\n  flex-direction:column;\n  box-shadow:0 2px 10px rgba(26,42,108,.12);\n  transition:transform .18s, box-shadow .18s;\n  min-height:100%;\n}\n.svcsec-card:hover{\n  transform:translateY(-4px);\n  box-shadow:0 8px 20px rgba(26,42,108,.18);\n}\n.svcsec-card[data-n=\"1\"]{ background:var(--svc-blue); }\n.svcsec-card[data-n=\"2\"]{ background:var(--svc-mint); }\n.svcsec-card[data-n=\"3\"]{ background:var(--svc-amber); }\n\n.svcsec-card-top{\n  padding:20px 18px 12px;\n  display:flex;\n  flex-direction:column;\n  flex:1;\n}\n.svcsec-icon{\n  display:block;\n  font-size:32px;\n  margin-bottom:10px;\n  line-height:1;\n}\n.svcsec-label{\n  font-size:13px;\n  font-weight:700;\n  letter-spacing:.08em;\n  margin-bottom:6px;\n}\n.svcsec-card-title{\n  margin:0 0 1em !important;\n  font-size:18px !important;\n  line-height:1.5 !important;\n  display:block !important;\n  min-height:auto !important;\n}\n.svcsec-card-text{\n  margin:0 !important;\n  font-size:14px !important;\n  line-height:1.75 !important;\n  min-height:auto !important;\n}\n.svcsec-card-bottom{\n  background:rgba(255,255,255,.45);\n  padding:12px 16px;\n  font-size:14px;\n  font-weight:700;\n  margin-top:auto;\n}\n\n.svcsec-card[data-n=\"1\"] .svcsec-label,\n.svcsec-card[data-n=\"1\"] .svcsec-card-title,\n.svcsec-card[data-n=\"1\"] .svcsec-card-bottom{ color:var(--svc-navy); }\n.svcsec-card[data-n=\"1\"] .svcsec-card-text{ color:var(--svc-blue-mid); }\n\n.svcsec-card[data-n=\"2\"] .svcsec-label,\n.svcsec-card[data-n=\"2\"] .svcsec-card-title,\n.svcsec-card[data-n=\"2\"] .svcsec-card-bottom{ color:var(--svc-mint-dark); }\n.svcsec-card[data-n=\"2\"] .svcsec-card-text{ color:var(--svc-mint-mid); }\n\n.svcsec-card[data-n=\"3\"] .svcsec-label,\n.svcsec-card[data-n=\"3\"] .svcsec-card-title,\n.svcsec-card[data-n=\"3\"] .svcsec-card-bottom{ color:var(--svc-amber-dark); }\n.svcsec-card[data-n=\"3\"] .svcsec-card-text{ color:var(--svc-amber-mid); }\n\n@media (max-width: 900px){\n  .svcsec-grid{\n    grid-template-columns:1fr;\n  }\n}\n<\/style>\n\n<section class=\"svcsec-block\">\n  <h3 class=\"svcsec-title\">Service Categories<\/h3>\n  <p class=\"svcsec-desc\">Details of the support available can be found on the individual service pages below. Please start with the one that is closest to your current situation or the issues at hand.<\/p>\n\n  <div class=\"svcsec-grid\">\n    <a class=\"svcsec-card\" data-n=\"1\" href=\"https:\/\/www.bridgeworks.com.hk\/en\/support_services\/hk_support\/\">\n      <div class=\"svcsec-card-top\">\n        <span class=\"svcsec-icon\">\ud83c\udfe2<\/span>\n        <div class=\"svcsec-label\">CATEGORY 01<\/div>\n        <h4 class=\"svcsec-card-title\">Cross-border Project and Business Operations Support<\/h4>\n        <p class=\"svcsec-card-text\">Support is provided for project execution and business operations involving Japan, Hong Kong, and China, including stakeholder coordination, practical execution, and operating structure design.<\/p>\n      <\/div>\n      <div class=\"svcsec-card-bottom\">Learn More<\/div>\n    <\/a>\n\n    <a class=\"svcsec-card\" data-n=\"2\" href=\"https:\/\/www.bridgeworks.com.hk\/en\/support_services\/jp_support\/\">\n      <div class=\"svcsec-card-top\">\n        <span class=\"svcsec-icon\">\ud83d\ude80<\/span>\n        <div class=\"svcsec-label\">CATEGORY 02<\/div>\n        <h4 class=\"svcsec-card-title\">Japan Market Entry and Business Launch Support<\/h4>\n        <p class=\"svcsec-card-text\">Support is provided for market entry into Japan, from market research and business planning to channel development, partner coordination, and launch preparation.<\/p>\n      <\/div>\n      <div class=\"svcsec-card-bottom\">Learn More<\/div>\n    <\/a>\n\n    <a class=\"svcsec-card\" data-n=\"3\" href=\"https:\/\/www.bridgeworks.com.hk\/en\/support_services\/spot\/\">\n      <div class=\"svcsec-card-top\">\n        <span class=\"svcsec-icon\">\ud83e\udde9<\/span>\n        <div class=\"svcsec-label\">CATEGORY 03<\/div>\n        <h4 class=\"svcsec-card-title\">Specialised and Spot Support Services<\/h4>\n        <p class=\"svcsec-card-text\">A range of specialised services is available for specific themes, such as subsidy applications, AI implementation design, and business plan organisation.<\/p>\n      <\/div>\n      <div class=\"svcsec-card-bottom\">Learn More<\/div>\n    <\/a>\n  <\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<!-- Service guide\uff1aEnglish HTML -->\n<style>\n.svcguide-block{\n  margin-top:28px;\n  font-family:\"\u30d2\u30e9\u30ae\u30ce\u89d2\u30b4 ProN\",\"Hiragino Kaku Gothic ProN\",Meiryo,sans-serif;\n  color:#2a2a2a;\n}\n.svcguide-title{\n  margin:0 0 8px;\n  color:#1a2a6c;\n  font-size:22px;\n  line-height:1.4;\n}\n.svcguide-desc{\n  margin:0 0 16px;\n  font-size:15px;\n  color:#667085;\n  line-height:1.8;\n}\n.svcguide-grid{\n  display:grid;\n  grid-template-columns:1fr 1fr;\n  gap:18px;\n}\n.svcguide-card{\n  display:flex;\n  gap:12px;\n  align-items:flex-start;\n  background:#ffffff;\n  border:1px solid #e3e8f3;\n  border-radius:12px;\n  padding:18px 18px 16px;\n  text-decoration:none !important;\n  color:#2a2a2a;\n  transition:all .18s;\n}\n.svcguide-card:hover{\n  transform:translateY(-3px);\n  box-shadow:0 6px 16px rgba(26,42,108,.10);\n  border-color:#cdd9f2;\n}\n.svcguide-icon{\n  flex-shrink:0;\n  width:22px;\n  height:22px;\n  margin-top:2px;\n  color:#1a2a6c;\n}\n.svcguide-content h4{\n  margin:0 0 4px;\n  font-size:18px;\n  color:#1a2a6c;\n  line-height:1.5;\n}\n.svcguide-content p{\n  margin:0;\n  font-size:14px;\n  line-height:1.75;\n}\n@media (max-width:900px){\n  .svcguide-grid{\n    grid-template-columns:1fr;\n  }\n}\n<\/style>\n\n<section class=\"svcguide-block\">\n  <h3 class=\"svcguide-title\">Service Guide<\/h3>\n  <p class=\"svcguide-desc\">Information on the service process and frequently asked questions is available below. Please refer to the relevant page as needed.<\/p>\n\n  <div class=\"svcguide-grid\">\n\n    <a class=\"svcguide-card\" href=\"https:\/\/www.bridgeworks.com.hk\/service\/flow\/\">\n      <div class=\"svcguide-icon\">\n        <!-- list-ordered -->\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n          <line x1=\"10\" y1=\"6\" x2=\"21\" y2=\"6\"\/>\n          <line x1=\"10\" y1=\"12\" x2=\"21\" y2=\"12\"\/>\n          <line x1=\"10\" y1=\"18\" x2=\"21\" y2=\"18\"\/>\n          <path d=\"M4 6h1v4\"\/>\n          <path d=\"M4 10h2\"\/>\n          <path d=\"M6 18H4c0-1 2-2 2-3s-1-1-1-1\"\/>\n        <\/svg>\n      <\/div>\n      <div class=\"svcguide-content\">\n        <h4>Service Process<\/h4>\n        <p>The process from initial enquiry to the start of support is outlined step by step. This is useful when a general overview is needed before using the service for the first time.<\/p>\n      <\/div>\n    <\/a>\n\n    <a class=\"svcguide-card\" href=\"https:\/\/www.bridgeworks.com.hk\/service\/faq\/\">\n      <div class=\"svcguide-icon\">\n        <!-- message-circle-question -->\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n          <path d=\"M21 15a4 4 0 0 1-4 4H8l-5 3V5a4 4 0 0 1 4-4h10a4 4 0 0 1 4 4z\"\/>\n          <path d=\"M12 8a2 2 0 0 1 2 2c0 1.5-2 2-2 2\"\/>\n          <line x1=\"12\" y1=\"16\" x2=\"12\" y2=\"16\"\/>\n        <\/svg>\n      <\/div>\n      <div class=\"svcguide-content\">\n        <h4>Frequently Asked Questions<\/h4>\n        <p>A selection of frequently asked questions and answers is provided here. This is useful when there are specific points that need to be checked in advance.<\/p>\n      <\/div>\n    <\/a>\n\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Service Information<\/p>\n","protected":false},"author":8,"featured_media":4353,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_locale":"en_GB","_original_post":"http:\/\/bizvektor.directweb.jp\/?page_id=9","vk-ltc-link":"","vk-ltc-target":"0","vkexunit_cta_each_option":"","footnotes":""},"class_list":["post-5436","page","type-page","status-publish","has-post-thumbnail","hentry","en-GB"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/pages\/5436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/comments?post=5436"}],"version-history":[{"count":5,"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/pages\/5436\/revisions"}],"predecessor-version":[{"id":5506,"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/pages\/5436\/revisions\/5506"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/media\/4353"}],"wp:attachment":[{"href":"https:\/\/www.bridgeworks.com.hk\/wp-json\/wp\/v2\/media?parent=5436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}